Return/Refund and Exchange Policy
Thank you for shopping at trybestOnline.com. We want to make sure you have a satisfying experience with your purchase. For this, we offer Free Exchanges only once on all our products. We also offer returns for store credit or refund Please read our Returns and Exchanges Policy carefully to understand your options.
1. Return/Refund
Sale Products: We regret to inform you that during the sale period, no products are eligible for cancellations, returns, refunds. If you receive a sale product in damaged condition, we will dispatch a replacement for the same item. If the product is unavailable, we will provide a credit note or a refund. In the event of a failed delivery due to the customer being unreachable or refusing to accept the parcel, Trybest assumes no responsibility for refunds or additional charges for reattempted delivery. In such cases, a credit note will be issued only upon the product’s return to us.
Non-Sale Products: We gladly accept returns of unused items in their original condition (unwashed, undamaged, with attached tags) within 7 days of delivery. Returns are eligible for store credit only. You can return items to Trybest, the cost of return shipping will be deducted from your refund. Any complaints reported after 7 days of delivery will not be accepted. If you are not satisfied with the size or style you can exchange your product only one time in free . In case of a failed delivery due to the customer being unreachable or refusing to accept the parcel, Trybest will not be responsible for refunds or additional charges for reattempted delivery. In such instances, a credit note will be issued once the product is returned to us.
2. Exchange
Sale Products: We regret to inform you that during the sale period, no products are eligible for cancellations, returns, refunds. If you receive a sale product in damaged condition, we will dispatch a replacement for the same item. If the product is unavailable, we will provide a credit note or a refund. In the event of a failed delivery due to the customer being unreachable or refusing to accept the parcel, Trybest assumes no responsibility for refunds or additional charges for reattempted delivery. In such cases, a credit note will be issued only upon the product’s return to us.
Non-Sale Products: We gladly accept returns of unused items in their original condition (unwashed, undamaged, with attached tags) within 7 days of delivery. Returns are eligible for store credit only. You can return items to Trybest, the cost of return shipping will be deducted from your refund. Any complaints reported after 7 days of delivery will not be accepted. If you are not satisfied with the size or style you can exchange your product only one time in free . In case of a failed delivery due to the customer being unreachable or refusing to accept the parcel, Trybest will not be responsible for refunds or additional charges for reattempted delivery. In such instances, a credit note will be issued once the product is returned to us.
Please note that the refund process for unfulfilled orders may take 14 business days. We appreciate your understanding in such situations.
3. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. How to Initiate a Return or Exchange
The easiest way to return or exchange, please follow these steps:
- Write to us at [email protected] or WhatsApp us at +91 7432841401 with your order id and reason for return. We will take care of rest!
- Please ensure the product is unused and in the same condition as you received it with original invoice, and preferably in its original packaging.
5. In Special Cases A Refund Is Provided When:
The order is cancelled prior to dispatch due to unavailability. The refund amount will be credit to your initial payment account